Thank you for understanding the sensitive nature of The Californian, the home to many high net worth Los Angeles residents.  We strive to provide the absolute best service available and we are so happy to be partnered with PTC now - and one of the reasons is your excellent follow thru"......Truly, I am thrilled about this change and look forward with great anticipation to working with your team in many great ways

- Linda P. Healey, PCAM, CCAM
General Manager, Notary Public of California
THE CALIFORNIAN ON WILSHIRE HOA


Ocean Point Association contracted with Personal Touch Cleaning & Maintenance to provide cleaning services for our 54 unit beach front property last August 2013. Our experience with prior cleaners was not very satisfactory! Many of our units are investment owners that rent out their units on a weekly basis.

This is an ocean front property sits right on the beach and we need that extra touch to keep the Lobby, elevators, halls and other common areas sparkling. I will say that Personal Touch has fullfilled our needs in every way. We would recommend them for their professional good work, being on time and letting us know of any concerns. I would highly recommend them for your Association.

-Jeff Greene, Community Manager
Professional Real Estate Management



As you may be aware, I am the Community Manager for the Les Jardins community and wanted to take a moment to let you know what I observed yesterday during the time that I was at Les Jardins.  Don’t worry, everything was GREAT!   Your employee was very courteous to the residents and other vendors that were doing work out there while she was sweeping the pool deck, blowing the parking lot, etc.

I am not able to see what goes on out there on a daily basis at this this particular community , but when I do I make sure to check around to see that all areas are looking good.  I can only say that I am very satisfied with the level of service that you and your employees provided for this community!  The Board has nothing bad to say about what they observe and that makes me very Happy!  I truly appreciate all of your employees and the things that they do for us!  "


-Jessica Pena-Nguyen

First Service Residential LLC

I just wanted to take a quick moment to compliment the technician who works on our account.

She did an outstanding job cleaning up the clubhouse and restrooms on Saturday morning after our community event (Friday night).  A lot of areas needed extra attention including most of the glass doors.  She hit everything and the facility looked beautiful for our residents hosting their own event at 10am on Saturday morning.

Thank you for provided us with a technician who takes such good care of us.  We really appreciate all her efforts


-Holly Dawson, CCAM

First Service Residential

I wanted to say thank you again for all PTC has done for us here at Aria, please see the email below I received from my Board president.
“Arturo did a wonderful job cleaning the grout on the ground level porcelain tile this week.  I was impressed by how carefully he prepared for the job by tapping paper along the corridor floor board. I have received several comments from residents on how pleased they are with the building’s janitorial staff.  I think this  is a compliment not only to thestaff, but to the standards and training set by Personal Touch management.  Please let Autro and Patrick O’Brien know how pleased I am with their work.  Thanks also to you for building a good team.


-Andrew Hertel
General Manager


Yes, it will be our pleasure to have used as a reference. We would be happy to assist you in any way. We are very pleased with our partnership and the quality of service PTC provides Regatta.


-Jerson Barcelon, CCAM®, CMCA® 
Assistant General Manager
Regatta Seaside HOA​ 


Personal Touch is at all of my communities and we have never, n-e-v-e-r had any issue, they are the best!!!! I guarantee it!!


-John Wilder

Community Asset Manager

Property Management Professionals





PTC STRIVES TO PROVIDE ENTHUSIAM, EFFORT & EXCELLENCE IN ALL THAT WE DO AT EVERY LEVEL OF OUR COMPANY!

We invite you to share your experiences with our company by filling out the form provided. We appreciate your feedback!

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(800) 660-2092 ​
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