In 1985, Patrick and Mary O'Brien moved to Southern California from Sparks, Nevada, and purchased their first new home in San Clemente, California, in an HOA, called Forester Meadwood (The Colony). Patrick's salary from his position in the food processing industry was not stretching far enough to qualify for that first big mortgage. Patrick and Mary put their heads together, and found a solution.
Patrick's wife, Mary, decided to contribute financially through her NEW source of income - a business - Personal Touch Cleaning and the O'Brien's qualified for their mortgage, and a new business and family was planted in Orange County.
Mary's first client was cleaning the model homes in the HOA development where they purchased their new home!
For the first few years, Mary specialized in model home cleaning services for homeowner associations, which soon transitioned into cleaning pool and clubhouse common areas. Her personalized attention to people and details caused her business to have continued momentum and exponential growth.
In 1995, Patrick left his career in food processing and became the leading influence, and President of PTC.
With just six (6) employees, PTC was successfully cleaning and maintaining approximately fifty (50) communities. Now fully dedicated to the family business, Patrick realized he had his hands on a winning entity – and he submitted himself to learn from top level business educational speakers, via audio programs while servicing communities alongside his employees.
Patrick put into action the strategies that the business educators recommended. He strictly followed the ideas and suggestions gleaned from numerous audio programs, and by 2002, PTC had outgrown the 'home office' and relocated to a larger office and warehouse space in Irvine.
In 2015 Personal Touch Cleaning once again outgrew their corporate office location in Irvine and relocated to Anaheim. Now operating with over 375 employees servicing over 1,300 communities in Orange County, Los Angeles, San Diego and the Inland Empire.
PTC is proud to be the #1 Referred Southern California HOA Janitorial Provider and continues to exceed expectations on all levels of service and customer satisfaction by always going the extra mile.